At least twice a month, Chanda Kochhar, managing director and chief executive officer of ICICI BankBSE -0.30 %, the country's largest private lender, takes time out to engage with groups of 15-20 employees. The groups are made up of peers — a group of 15 general managers for instance or a group of 35 year olds. Whatever feedback she receives is carried back on a no-name basis.
"A leader should not sit in an ivory tower but be close to the reality on the ground...engaging with the teams is one of the most important ways of doing this," says Kochhar. And when the reality on the ground involves a crippling economic slowdown, CEOs can gain valuable insight by tapping those in the frontline.
Read more >> Click here
No comments :
Post a Comment