Though public sector bank leaders demonstrate certain levels of competencies, they fall short in customer responsiveness, planning, decision-making, risk taking, openness to change, creativity and innovation. This has been surmised by a FICCI-KPMG report titled ‘Public Sector Banks — Profiling the Leadership Landscape’.
The report, which was officially released at the Banking Conclave 2013 here on Wednesday, said banks would have to transform from a “transactional intelligence demand and supply of economics to emotional intelligence of building, nurturing and caring”.
KPMG said banking structures and portfolios would get re-crafted over the next decade and this would require effective leadership. “Leaders would need to display significantly higher levels of proficiency across a spectrum of key leadership competencies”, it said.
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