Complaints lower than bank branches this year, says Ombudsman

It was a pat for bankers in the Coimbatore region when Banking Ombudsman Sujatha E. Prasad observed that the number of complaints registered by the Ombudsman Cell so far this year was lower than the branch network and customer base.

“We got only 280 complaints this year. There are 503 branches of various banks operating in this region and around four million accounts,” she said.

On the nature of complaints, she said that only three pertained to opening of new accounts.

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