EW DELHI: State Bank of IndiaBSE -0.98 % andSyndicate BankBSE -0.54 % have been found "guilty of dereliction of duty" by a consumer forum here which directed them to pay Rs 45,000 to an account holder for losing a cheque deposited by him and encashing it in favour of someone else.
The account payee cheque, drawn on SBI, was deposited with Syndicate Bank where the complainant had an account, but the document was misplaced and later cleared as a bearer cheque by SBI, the South West District Consumer Disputes Redressal Forum noted in its order.
"The allegations of the complainant as against them (SBI and Syndicate Bank) thus stand proved that he had deposited the cheque in question with opposite party 1 (Syndicate Bank) and despite the cheque being account payee, the amount was not credited to his saving account...
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